ABOUT US

WHO WE ARE

Glass Mountain BPO, founded in 2019, is a nearshore (bi-lingual) business process outsourcing firm that provides a broad range of business support services. Glass Mountain BPO is affiliated with Glass Mountain Capital LLC (a national accounts receivable management agency). The Glass Mountain BPO operations center is located in El Salvador and its network affiliates are located in Chicago and Schaumburg IL, Las Vegas, NV.

Glass Mountain BPO is a nearshore, “business process outsourcing” firm that provides a broad range of business support services. Our team is highly trained and experienced, using cutting edge technology to meet your operational needs.

Mission

Provide the most efficient and

complete BPO service by creating

teamwork based on respect,

integrity and work ethics.

MANAGEMENT STRATEGY

Employees

Focusing on employee satisfaction leads to a positive working environment and low attrition.

Clients

Employee retention contributes to improved quality, overall efficiency, sustainability and lower costs for our clients.

Stakeholders

The success of our employees and clients directly contributes to reliable and consistent business performance and our solid reputation.

WHY NEARSHORE?

Same Time Zones

Globalize Operations

Similar day to day culture

Lower travel costs

Low Attrition

Overall cost savings

  1. Dollarized Economy
  2. Fluent English Population
  3. Two hours from Florida
  4. Low level of inflation
  5. All major brands & chains
  6. Multiple tax incentives laws

Languages

English
Spanish

Presence Beyond El Salvador

Chicago, IL
Schaumburg, IL