Our primary objective is to help you grow. We offer multiple services and tools which will improve your business efficiency and help you focus on managing your company.
We can tailor our service to any size business from small to a large enterprise, depending on your needs. The fully customizable program designed according to your needs will guarantee that all of them are met. Our solutions go from simple tasks like customer service chats and calls, booking appointments, taking sales orders to providing specialized tech support to your customers like they are our own.
Our job at Glass Mountain BPO is providing skilled telemarketing and sales agents from our Nearshore location that will cover your business services and technology needs from A-Z. We understand that several factors contribute to successfully outsourcing part of your business.
To maximize results for your campaign we have a management team that will work with you to establish effective procedures and scripts, for all the services of your choice.
Customized marketing campaigns that will help your business communicate information blitz for a product or business as well as doing cross sells and upsells for your existing customers
Reduce the number of customer desertion on your business
Process, verify and accept or decline credit card transactions on behalf of the merchant through secure internet connections
Measure how products or services provided by your company would meet or surpass customer expectations
Identify and cultivate potential customers for your business